How do I return/ exchange my product(s)?
- Customers can exchange/ return their order within 10 days after an order has been delivered.
- All returned items must be in unused condition with all original tags and packaging intact(Used Products can be exchanged but only for Limited categories).
- You can only apply for a Return/ Exchange from your Royal Deal Store account.
How do I cancel my order?
- An order can be cancelled directly from the registered account before it is shipped.
- If the order is shipped already, we unfortunately will not be able to cancel it. However, you can politely refuse to accept the shipment, and let us know about it. Even if you have accepted the shipment, do not worry – you can return the product and exchange it for something else.
- In case you desire any changes or edits in your order, please write to us at Care@sonuroyaldeal.com and we’ll help you out.